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Skin temp chart shows 32 degrees

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‎10-26-2020 08:32

‎10-26-2020 08:32

Believe something is a bit off here. 

Look forward to your response. 

304353D4-E5A6-4870-8BA9-317045EBDE50.jpeg

 

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‎10-30-2020 18:34

‎10-30-2020 18:34

Hi @lilbitcounts2. It's always great to see you here in the forums.

 

Thanks for bringing this to my attention and for the screenshot attached. It's odd that you're getting a high value in this screen. Just to confirm, is the same graph displayed in the Health Metrics tile? Because your post didn't mention, let me suggest to try the following:

 

  1. Log out from the Fitbit app.
  2. Force quit the Fitbit app.
  3. Check if the Fitbit app is updated.
  4. Reboot your phone.
  5. Log back in to your account and check both the Skin Temperature and Health Metrics tiles. 

 

I'll look forward to your response.

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