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Skin temperature shows 0 without changing

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‎11-25-2020 09:03 - last edited on ‎11-26-2020 13:29 by Fitbit Moderator

‎11-25-2020 09:03 - last edited on ‎11-26-2020 13:29 by Fitbit Moderator

My temperature is 0.0 the last week, it has always changed but not anymore. Today i tried to log my temperature manually again to see if that helped but not so far. What happened?

Screenshot_2020-11-25-17-56-39-518_com.fitbit.FitbitMobile.jpg

 

Moderator Edit: Clarified subject and updated label

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‎11-26-2020 13:51 - last edited on ‎06-18-2024 04:35 by Fitbit Moderator

‎11-26-2020 13:51 - last edited on ‎06-18-2024 04:35 by Fitbit Moderator

Hi @TB_ONE. Welcome to the Community Forums.

Thanks for bringing this to my attention as well for the screenshot provided. Before anything else let me explain that your Sense will track your skin temperature and the Fitbit app will show the variation based on your personal baseline instead of an actual temperature. This is why this graph won't changed if you manually log core temperature. That being said, while it might be that your skin temperature for those nights didn't vary from the baseline, let me recommend to perform a restart, and keep both the Fitbit app and your watch updated to ensure they'll sync the correct information.

Keep me posted.

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