12-11-2020 07:21
12-11-2020 07:21
Hello everyone! I just got my FitBit Sense and I am having some issues. The first night I slept it calculated a sleep score for me. However; each subsequent night after it has not. It also is saying I need to sleep with it on for two more nights for it to get a baseline temperature when I have already worn it for three nights in a row. It calculates my data for how long I was awake, restless, and asleep, but is not showing me any more information then that. It also did not calculate my SPO2 last night. I also just got a notification congratulating me on my third nights sleep so I know it has recognized my using it. I’m very confused and any insight would be very helpful!
12-11-2020 08:15
12-11-2020 08:15
Hi @Hsjenn for a sleep score you need to see sleep stages, not the simple sleep. Do you see sleep stages, which needs to see 3 hours of sleep and a consistent heart rate.
I don't think skin temperature has anything to do with a sleep score. My skin temp seems to depend more on how many covers or if I have the heated mattress turned on.
12-11-2020 13:57
12-11-2020 13:57
12-11-2020 15:16
12-11-2020 15:16
You have your heart rate enabled?
Let's tap on the sleep tile, then tap on a night in question.
Look below the sleep chart for a note. It should say something like, "You are not seeing sleep stages because..."