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Software firmware update

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The sense needs a major update because it's falling behind in heart rate tracking, sleep tracking and always over counting steps. 

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You might try repositioning on your wrist. Make sure it is above the protruding wrist vibe and not touching. Also make it snug but not too tight. I switch to the SPO2 Face before bed. Mine has been tracking as well as any smartwatch I have had. Any if them can miss on occasions. Shy of a a heasband device it's been as accurate for me as any. If it keeps messing up I would exchange it or at least contact support. My main issue has been slow GPS lock. 

Sense, LG V60 Thinq Android 10, Surface Pro Win 10
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