Spotify not loading on Sense

[JLBurns881976]

I’m trying to use Spotify on my Fitbit Sense, and it won’t load.

I’m logged in to Spotify on the Spotify app and on the Fitbit app.

When I start Spotify on my Sense, the app logo appears with Spotify written underneath it, but then after about 3 seconds, it just goes back to the menu.

I’ve tried restarting my Fitbit, logging in and out of both the Spotify app and the Fitbit app, force closing the Fitbit app, and going into settings in my Fitbit under Bluetooth. My Sense is connected to Bluetooth. I’ve tried enabling and disabling Sense Controls, and nothing has worked. Help, please.

Moderator edit: edited title to clarity.

[CrisVillaFitbit]

Welcome to the community, @JLBurns881976, I'm glad to see you posting here.

Thanks for letting me know about this situation with Spotify on your Sense.

I'm sorry about this, but at this time, Spotify app is not available to be used, it has moved away. But I recommend you to post in the Product Feedback board so our team of developers will most likely see your suggestion, add as much details as you can so they'll know what you're asking for.