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Steps wrong since Sense update

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‎08-10-2021 05:04 - last edited on ‎08-10-2021 07:27 by Fitbit Moderator

‎08-10-2021 05:04 - last edited on ‎08-10-2021 07:27 by Fitbit Moderator

I think my Fitbit Sense just did the update. I had to do it a couple times because it had an X and kept saying retry.  But I think it must of worked, because it updated my steps.  It says I did 13,530 steps, it's only 8am.  Lol 

 

 

Moderator edit: updated subject for clarity. 

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‎08-10-2021 06:18 - last edited on ‎07-14-2024 11:15 by Fitbit Moderator

‎08-10-2021 06:18 - last edited on ‎07-14-2024 11:15 by Fitbit Moderator

You are so lucky!

All day to put your feet up!

Just in case, in the Fitbit App, click profile photo and makes sure that you don't have another watch or Mobiletrack in addition to the Sense

Author | ch, passion for improvement.

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‎08-10-2021 13:17

In response to Guy_

‎08-10-2021 13:17

It just says fitbit sense and mobile track

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‎08-10-2021 13:17

In response to Glammie

‎08-10-2021 13:17

I'm not sure what mobile track means I am very new to the sense

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‎08-10-2021 16:07

‎08-10-2021 16:07

Lucky you!  I did 6.2 miles on my elliptical this morning and my crappy watch only tracked 1.2 miles.  If I'm walking outdoors, it undertracks my steps by anywhere from 10-60%.  It's consistently inconsistent and this is my 2nd watch because the 1st one was equally defective.

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‎08-17-2021 21:32 - edited ‎08-17-2021 21:33

In response to Guy_

‎08-17-2021 21:32 - edited ‎08-17-2021 21:33

This isn what happened to me.  I had mobiletrack paired and it registered me at.65k steps.  WOW I knew something was wrong right away. Yesterday it was fine running the two.

Thanks for the heads up.

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