08-16-2021
20:45
- last edited on
08-17-2021
07:09
by
AlvaroFitbit
08-16-2021
20:45
- last edited on
08-17-2021
07:09
by
AlvaroFitbit
My fitbit sense keeps flipping between screens without touching it and ecg is doing some wierd stuff too
Moderator Edit: Clarified subject
08-17-2021 00:16
08-17-2021 00:16
Try restarting the Sense by pressing and holding the button for around 10 seconds until the Fitbit logo appears. It does no harm and can sort out all sorts of issues.
08-17-2021 13:18
08-17-2021 13:18
I tried that and it continues to do the same thing
08-17-2021 23:56
08-17-2021 23:56
The restart is the only real tool we users have so it's probably best to contact customer support. If they can't fix it then they can check your warranty status and advise on your options. You can get them via contact.fitbit.com