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Stuck on display screen

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‎08-17-2022 13:13

‎08-17-2022 13:13

My sense is stuck on the diamond display. I’ve tried rebooting it, SEVERAL times, by holding the side buttons, but no luck. The app says there is a system update but it won’t even find my watch. I’ve tried taking it off the charger so the battery can run out, then plugging it back in, but it either doesn’t acknowledge the charger or it goes to the diamond display again and gets stuck. What can I do?

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‎08-18-2022 10:12

‎08-18-2022 10:12

Hi @Dailydoseofoils - try chat via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.

Author | ch, passion for improvement.

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