Swipe action doesn’t work at times.

[Henny2022]

When I try to swipe and return to clock it doesn’t work. I can be in different apps and it seems to happen more than not.

[eezeepee]

Welcome to the Fitbit community. 

Lack of screen happens to me once in a while. The quickest fix for me is to use the button to turn off the screen. Turning it back on, the screen is responsive again.

[Henny2022]

Thanks, but it takes 4 to 5 taps with my thumb on the side button to turn the screen on. I don’t know if this is common with this device or if it’s defective.

[eezeepee]

@Henny2022 Don't think of the button as touch sensitive, think of it as "squeeze" sensitive. Squeeze or push it as if there's a physical button. I have no issues with it at all as I use the double press for shortcuts and long for Google Assistant all the time.

[Henny2022]

Thanks again, I thought it was a button that you tapped. Works fine. 

[Guy_]

Hi @Henny2022  - in addition to what @eezeepee   has provided, have you checked your Quick Settings recently?

When the watch is on, swipe the watch face right. Make sure the wrist wake is enabled (watch icon) and all the others are disabled, except brightness.

That way when you raise your wrist to look at the watch the display will come on and you can swipe.

You can still use the button to go back or do a swipe to cancel (back one level).

[Henny2022]

Thanks, I had that on originally. Getting use to button. Have you had any gps problems?