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Swiping for step screens

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‎06-12-2022 22:53

‎06-12-2022 22:53

My step register screens have disappeared when I swipe up from the Home Screen. Any suggestions on how to reset? 

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‎06-13-2022 03:22

‎06-13-2022 03:22

Hello @Hotstepper15 and welcome to the Community.  Please try restarting your Sense.  Press and hold the button for about 10 seconds until the Fitbit logo appears, then release the button.  The alternative way to restart your watch is to do the following: swipe left until you get to the setting app > Shut down.  Turn your Sense back on by pressing the button.  You must sync your data before restarting through the Settings app.

 

For clarification, swiping up gets you to your widgets.  If a restart doesn't work (it has worked for me when this happens), please contact Support for more help.  Your issue is that your widgets disappeared.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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