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Sync Issues!

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‎04-04-2021 21:20

‎04-04-2021 21:20

My Sense has stopped syncing with the app. I have tried closing the app and wiping it, but still won't sync. Anyone else?

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2 REPLIES 2

‎04-04-2021 21:30

‎04-04-2021 21:30

Hi Angela.

 

It has happened to me a couple of times. One time I had managed to switch off bluettoth on my phone....No comment 🙂 The other time it was resolved when I restarted Sense.

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
Best Answer

‎04-04-2021 21:47

In response to LokeAa

‎04-04-2021 21:47

Thank you. Yeah I don't know what happened. It wasn't a Bluetooth issue. Restarting the app didn't help either. Had to restart Sense. Appears to be working again. Will be monitoring closely. This thing is too new and too expensive for it to be having issues like this. 👍

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