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sense lost all data

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‎04-04-2021 19:05

‎04-04-2021 19:05

the other day my sense asked me to log in, which is never have to do. when i did, it lost all my data prior to that day. I can't fix it and it won't sync any data! the customer service rep was awful and not helpful

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‎04-04-2021 19:59

‎04-04-2021 19:59

When your data is gone, that usually means you logged into the wrong fitbit account with a different email than you had been using.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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