Unable to Reset Time on Sense

[ngpiv]

My sense is not reporting the correct time. I cannot reset because FitBit wiped out my 7.1.1. dashboard with no notification. This is not good to have a company interfere with existing software on a phone or PC. 

Moderator edit: updated subject for clarity.

[Guy_]

Hi @ngpiv  - you may still be able to set the time.

Try logging onto the web dashboard and charge the watch fully from less than 50%. 

It will need to be near your WiFi and configured to use it.

You may need to do it more than once in case the WiFi connection fails the first time, though it does make several attempts.

[AndreaFitbit · Accepted solution]

Thanks for getting back to us @ngpiv and @Guy_. I´m sorry to hear you haven´t been able to reset the time on your Fitbit Sense.

I understand how frustrating this could be and correcting the time on the web is no longer available. You can correct your Sense time syncing your watch.

Keep on visiting the forums.