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Unable to add a card in Fitbit Pay

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‎06-15-2023 17:56 - last edited on ‎06-16-2023 06:40 by Fitbit Moderator

‎06-15-2023 17:56 - last edited on ‎06-16-2023 06:40 by Fitbit Moderator

Fitbit pay is pretty useless, I try adding all of my six credit cards. None of them can be verified from the bank. However it does work on Google pay. You kind of figured that Google owns Fitbit, they would be able to use the same platform. I want to get the new Google watch but the stupid battery only works for half a day

 

 

Moderator Edit: Clarified Subject 

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3 REPLIES 3

‎06-15-2023 21:39

‎06-15-2023 21:39

Hi @UncleSam88  did you check the list of compatible banks? click to view article

Stepping in the U.S.A. since September 2013. Android 14

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‎06-16-2023 05:55

In response to Odyssey13

‎06-16-2023 05:55

Yes, they have a very small list. Even the one that is on the list can not get pass verification.

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‎06-16-2023 08:15

In response to UncleSam88

‎06-16-2023 08:15

@UncleSam88   A bank must make a financial investment to participate in Fitbit Pay.  My very large US bank doesn't participate.  Please contact the bank that is on the list for help.  You aren't the first user that described this issue.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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