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Unable to contact customer service support

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I have been trying to contact customer support for  quite some time about the defective device that was replaced with another defective device. Their answer to everything is 35% discount only valid for 30 days which is ridiculous. Every day that goes by I have more issues. I need to charge my watch every other day. I haven’t even had it two months. Now I cannot contact customer support at all. Every option that I could choose before I made my complaints are not available now. I have no way to contact them, please help!!

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when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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