Unable to export TCX for interval session

[Stealjamnow]

GPS is on for activity but not exporting to Strava on completion for interval training.

Also, when I try to export as TCX to manually import it to Strava it fails and I get an error message saying Fitbit are aware of the issue. Export works fine with a normal run. Looking back as issues previously raised around this looks like it has been an issue for 2 years at least.

Any workaround or planned fixed date?

Sense/Pixel 3

[N8teGee]

Hi @Stealjamnow, welcome to the community.

I wonder if this "Workaround" (here) from DC Rainmaker might help? I know he's using it to export non GPS workouts, but I wonder if it could be used to export your interval workout? It's at least worth a try I think?

Let us know how you get on if you do try this, I'd be interested to hear the outcome. I'm not a Strava user, so cannot try myself. 

[Stealjamnow]

Thanks for the update but that's for non GPS activity. Mine is with GPS on, in addition I can't even download a blank tcx file as the export fails so it's not the same issue outlined by dcrainmaker

[WilsonFitbit]

Hello @Stealjamnow It's great to see you around! @N8teGee Your input is very appreciated!

@Stealjamnow Thank you for reporting this matter. I would like to mention that we're aware of this and looking forward to resolve it as soon as possible. Thanks for your patience!

See you around! 

[Stealjamnow]

Hi, are you planning to fix the export issue or the fact that interval training with GPS doesn't send to Strava? The former I only noticed as a consequence of the latter not working. 

[t.parker]

@Stealjamnow don't get your hopes high 🙂 They've been looking into it for a couple of years now 🙂

[Stealjamnow]

Ah shoot, one like that is it. 😂

[WilsonFitbit]

Hello everyone. @t.parker It's great to see you around and thanks for your feedback! 

@Stealjamnow I appreciate your patience but we're still looking into it and we still don't have a specific date or time frame for a resolution. But take into consideration that your comments and feedback are very important for our team, since these help to continue working on improvements to our services. 

See you around. 

[Bauer24]

They’ve got issues that have been reported back in 2014. “We are still looking into them”

[WilsonFitbit]

Hi @Bauer24 It's great to see you around! 

I appreciate your patience and thanks for your feedback. Our team strives to improve the Fitbit experience based on our members feedback, and I'm sure your comments won't be taken for granted.

Have a nice day!

[SuusP]

If you are fixing this problem, which I encounter as well, I would like to be able to see my pace during the separate intervals

[GUDU64]

July 2022 and still no solution...

I guess it has something to do either one of these:

- GPS from the tracker or from the phone (one gives TCX exportables, one doesn't)?

- duration of the activity: too short activities don't give TCX exportables?

You know, if a company develops some device, they should be able to track all apparent bugs. This one is one that goes on for years now, that's intolerable.