Unable to pair Beats Flex to Sense

[Sunnyinsoflo]

I followed the manual instructions for pairing Bluetooth speakers/headphones, but my Sense doesn’t find the headphones in “my devices”.  Anybody else run into this problem? 

[Rich_Laue]

Hi @Sunnyinsoflo 

Is your headphone in discovery mode, and the headphones not connected to your phone or another device? 

[Sunnyinsoflo]

Hi Rich!

I don’t know anything about discovery mode. There’s nothing about that in the headphones instructions.  The headphones are paired to my iPhone. 

[Rich_Laue]

Well then make sure your phones Bluetooth is off before trying to connect the Beats to the Sense. 

Most headphones go into discovery mode for a minute or two after being turned on. 

[Dragonqueen88]

I’m having the same issue. Says connection failed for some reason. 

[Sunnyinsoflo]

I was never able to figure out how to pair them. Good luck! I hope you figure it out.

Sent from my iPhone