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Unable to start exercise tracking on Sense

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‎07-18-2023 05:37 - last edited on ‎07-21-2023 13:33 by Fitbit Moderator

‎07-18-2023 05:37 - last edited on ‎07-21-2023 13:33 by Fitbit Moderator

I am unable to start any exercise tracking on my Sense. I have repetitively rebooted the watch and resynced. All I get when I touch the exercise icon on the watch is a brief display of that icon and then it goes back to the menu screen. Useless and ready to move on to another tracker if there is no other solution.

Moderator Edit: Clarified subject

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2 REPLIES 2

‎07-18-2023 08:02

‎07-18-2023 08:02

Mine worked yesterday but did same as yours this morning when trying to record my walk. Maybe a bad update?

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‎07-18-2023 08:37

In response to Jepcpa

‎07-18-2023 08:37

Yeah support walked me through a factory reset which took forever because
of an update and now it’s back working…. For now
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