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Versa 3 won't swipe anymore

‎04-28-2024 01:43 - last edited on ‎04-28-2024 07:49 by Fitbit Moderator

‎04-28-2024 01:43 - last edited on ‎04-28-2024 07:49 by Fitbit Moderator

My versa 3 screen went blank yesterday I rebooted it a few times and finally got it working and syncing to phone again

However now it won’t swipe to show stats have tried rebooting while charging even holding for 15 secs but that doesn’t work

please help

Moderator Edit: Clarified subject

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‎04-28-2024 07:50

‎04-28-2024 07:50

Hi there, @Cumulus09. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 3 screen is not working anymore. I will do my best to help you with this!

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


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