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Watch face won't turn on

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‎03-23-2021 19:58

‎03-23-2021 19:58

Just got fibit sense and face won't turn on to set it up. It makes sounds and vibrates but face is black. Any help with this would be much appreciated. 

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‎03-24-2021 03:09 - edited ‎03-24-2021 03:10

‎03-24-2021 03:09 - edited ‎03-24-2021 03:10

Hi @Raginbanana Try restarting the Sense and see if that gets the face going. If it doesn't you will need to return it to the store you bought it from. If it was Fitbit then contact CUSTOMER SUPPORT  

Restart your Tracker  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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