Wifes Sense

[Joe3man]

My wifes sense is no longer alerting her to phone calls and texts.  Have made sure that notifications are set up.  What should we look for to make this work?

[SunsetRunner]

Hello @Joe3man 

Check here to make sure all your settings are correct: https://help.fitbit.com/articles/en_US/Help_article/1979.htm

After your sure the settings are correct

1. Check if the Fitbit app is updated 
2. Go to your phone's settings and tap on Notifications.
3. Scroll down and tap on Messages.
4. Add a check mark for Notifications Center under Alerts.
5. Set Show Previews to Always or When Unlocked.

😃 I hope that answers your question and gets your wife’s Sense up and running again. Please keep me posted 

[Heather-S]

@Joe3man Also make sure she didn't accidentally turn on Sleep Mode or DND.  If you swipe to the right on the screen you can see these settings.