Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Will Factory Reset Remove My Data?

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

On the phone support, we got to the factory reset, it seemed to go well, all indications were that it had indeed do the factory reset. When I checked the phone, it still had all of my data. I was under the impression that a factory reset wiped everything. Oh yeah I had my dashboard open. So did the Dashboard re-populate the data to my watch?

 

Thanks

 

 

Moderator edit: updated subject for clarity. 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

Factory reset will keep your data, at least what has been synced, because that is all on the main Fitbit database stored by your email, but it does reset any settings you have changed, such as rearranging the apps, probably settings such as Do Not Display, alarms, etc.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

Best Answer
2 REPLIES 2

Factory reset will keep your data, at least what has been synced, because that is all on the main Fitbit database stored by your email, but it does reset any settings you have changed, such as rearranging the apps, probably settings such as Do Not Display, alarms, etc.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

Thank you JohnyRow that explains it.

Best Answer