12-07-2020 09:17
12-07-2020 09:17
I bought the Sense for Black Friday and so far it's been working great. However this morning, while tracking my treadmill run, all of a sudden, the screen went black. Since then, all the words and numbers are gone and I only have the icons left. For example, I have the watch face, but none of the numbers showing stats or the time is available. For the menu items, I can only see the icon so even if I go into the "setting" icon, I don't know which option it is to restart the watch to see if I can trigger the things back.
It seems to sync back to my Fitbit app perfectly fine - it didn't track the treadmill exercise, but it has tracked all my steps from the run along with calories and zone minutes etc. So it seems like it's still working but just stalled somehow?
Please help - a watch/tracker without numbers to give me stats and especially time is kind of useless.
12-07-2020 10:06
12-07-2020 10:06
Update - I searched for another way to restart aside from setting. The restart resolved it, but would still like to know why it disappeared this way and stopped tracking my exercise.