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ecg

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‎03-26-2021 03:09

‎03-26-2021 03:09

my ecg wont open on my watch the heart is just displayed even when i tap it , it just goes to middle of screen 

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‎03-28-2021 01:27

‎03-28-2021 01:27

Hi alnmouthnorth

 

If not already done, it's possible to try restarting your tracker.

 

From the Fitbit Article: How do I restart my Fitbit device?

Troubleshoot a problematic device by turning it off and then back on.
 
Fitbit Sense

Ionic, Sense, and Versa series

Press and hold the button* for 10 seconds until you see the Fitbit logo on the screen, and then release the button.

*For Fitbit Versa and Fitbit Ionic, press and hold the back and bottom buttons.

 

Best Wishes

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‎03-28-2021 07:36

In response to SunsetRunner

‎03-28-2021 07:36

@alnmouthnorth are you triggering to the ECG app that is used to record the hearts ECG? 

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