Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

exercise icon missing

Replies are disabled for this topic. Start a new one or visit our Help Center.

I upgraded my iPhone last week and moved all data directly from phone-to-phone. 

 

Thereafter, the Fitbit icon that shows that I have walked x days out of 4 has disappeared from the main screen. Moreover, the detailed screen does not exist - so I do not have details of the route, the speed, the fat burn peak rates, etc. 

 

How do i restore that data and the icon?

Best Answer
0 Votes
2 REPLIES 2

Hi @FitbitUser1112 I'd suggest you uninstall thefitbit appfrom your phone then reinstall it and log back in. Hopefully the missing data will reappear.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes
Thanks for your response.

I am somewhat technologically challenged. So the question:

Do I remove the Fitbit Sense app on my iPhone merely by clicking on:

“Remove this Sense”.

Please let me know. Thanks.
Best Answer
0 Votes