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fitbit sense screen detached and not working

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‎05-26-2022 23:06

‎05-26-2022 23:06

This morning I found my screen partially detached and not working, when I lifted the screen to check I found some connection braids, one detached the other connected. What could be the problem and how do I get it fixed?

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‎05-27-2022 03:30 - edited ‎05-27-2022 03:30

‎05-27-2022 03:30 - edited ‎05-27-2022 03:30

Hi @pjsumner57.

 

I'd recommend contacting customer support (here) to discuss which warranty options might be available for you. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

View best answer in original post

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‎05-27-2022 03:30 - edited ‎05-27-2022 03:30

‎05-27-2022 03:30 - edited ‎05-27-2022 03:30

Hi @pjsumner57.

 

I'd recommend contacting customer support (here) to discuss which warranty options might be available for you. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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