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iPhone text messages not coming through to the Sense

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‎10-17-2020 21:38 - last edited on ‎10-21-2020 09:24 by Fitbit Moderator

‎10-17-2020 21:38 - last edited on ‎10-21-2020 09:24 by Fitbit Moderator

I have only had my sense for a few days and I have tried everything but it’s not receiving messages. Looked at phone, app and watch settings. Reinstalled and reset.  I have an iPhone 11. So frustrating especially when it cost me $500 you would expect it to receive messages. Not a happy customer. 

 

 

Moderator Edit: Clarified subject

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‎10-17-2020 22:23 - edited ‎10-17-2020 22:24

‎10-17-2020 22:23 - edited ‎10-17-2020 22:24

You should be able to do this by opening the app on your phone, then under your profile picture(upper left corner) click on SENSE and then opening notifications. There you will be able to choose what you wish to recieve.

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‎10-17-2020 23:21

In response to joe3175

‎10-17-2020 23:21

Thanks for replying but have tried this with no luck. 

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‎10-17-2020 23:42

In response to sjwardle

‎10-17-2020 23:42

Sorry I couldn't help. Hopefully someone else can.

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