new fitbit tells me to sync something

[chambach]

I have gotten Fitbit for xmas and am a grandma with NO GEEK knowledge. It worked fine until I took it of and charged...… now it tells me Go to the fitbit mobil app and blah blah blah...…...

some human better let me know how I can make this thing work for me without I feeling like an idiot.

chritine 

[Mannbrad]

More info

[Marrrmaduke]

@chambach happy new year! And welcome to Fitbit fam 😁 Fitbit watches work with a companion Fitbit mobile application installed on your phone. Please open Fitbit mobile app and pull down the screen to sync - with the Fitbit application open, place your finger in the top part of the screen, hold briefly and swipe/pull down. You will see a message "Syncing your Sense" under your profile picture. 

Fitbit mobile application icon on your phone should look like Fitbit logo on the blue background. Please see below:

 

[chambach]

How come I have to understand that geek garble>?> Can’t use my new FITBIT it wants me to go to mobile app to sync….. I am human (senior) have no clue what all you want to have a simple arm watch working by being charged…
Christine

Sent from Mail for Windows 10

[Rich_Laue · Accepted solution]

Is your sense connected to your Fitbit App?