help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

sense won't charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-24-2022 11:21

‎05-24-2022 11:21

my sense won’t charge, factory reset, which didn’t erase anything other than my Wi-Fi, shut down turned back on, moved cord to different plug . Cleaned back and pins. What else can I try? 

Best Answer
0 Votes
2 REPLIES 2

‎05-24-2022 11:29

‎05-24-2022 11:29

I ordered my Fitbit Sense on november 6, 2021

Best Answer
0 Votes

‎05-24-2022 13:16

In response to ssri

‎05-24-2022 13:16

Hi @ssri  check instructions in How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen

Author | ch, passion for improvement.

Best Answer
0 Votes