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Adding a sleep log altering existing ones...

‎11-08-2021 23:13 - last edited on ‎11-09-2021 17:13 by Moderator Alum

‎11-08-2021 23:13 - last edited on ‎11-09-2021 17:13 by Moderator Alum

Hi there, 

Sometimes I'm woken by by son within 30 mins or so of falling asleep, so my fit bit misses the initial sleep and counts it from when I go back to sleep. On these occasions I sometimes go into the app in the morning to add a manual sleep log to count those extra minutes. But I'm finding that the app then alters the existing sleep log that it's registered. Yesterday when I woke up I'd had 6 hours 55 mins sleep, but it had missed the first 35 mins, so I added that log and it changed the 6 hrs 55 down to 6hrs 10...i deleted the 35 mins I'd added, but it's still only now registering 6 hrs 10!!! Anyone else finding this and how can I stop it? It's really annoying! 

 

 

Best Answer
1 REPLY 1

‎11-09-2021 17:16

‎11-09-2021 17:16

Welcome to the Forums, @Jah82.

 

Thanks for taking a break from stepping and for sharing the issue you're having with your Fitbit. This is not a normal behavior of the Fitbit app. If you already restarted your Fitbit, please feel free to write to our support team. They might have to check what is happening with your Fitbit.

 

Hope this helps.

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