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App Update - Sleep

‎06-17-2020 18:22

‎06-17-2020 18:22

I updated my app today and lost all of my sleep data. Bummed. I wonder what else is amiss.

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2 REPLIES 2

‎06-18-2020 04:55

‎06-18-2020 04:55

Hi @Rita_B - I’d like to help but need more information. 

  • Which Fitbit device do you have? 
  • Which phone or iPhone are you syncing to?
  • Are the Fitbit app, the Fitbit device and your phone’s OS all up to date?
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‎06-26-2020 02:48

In response to SunsetRunner

‎06-26-2020 02:48

Charge 2, iPhone 10, both up to date

 

Sleep data returned a day or so later but now I can’t get it to sync with my WW app also up to date. Activity does sync with WW app

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