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Awake vs Light Sleep - app contradiction

‎08-31-2022 06:34

‎08-31-2022 06:34

I've got an Inspire HR and recently found out you can change your sleep tracking from "normal" to "sensitive" and did so two days ago.   Once I made this change, I noticed that the app shows two different values for my awake time and light sleeping time depending on whether it's the the main home summary screen you're looking at or whether it's the actual sleep screen.

 

Home screen : 1hr 1min awake / 4hr 35 min light sleep

Sleep screen : 40 min awake / 4hr 52 min light sleep

 

Why the contradiction?  This only started happening over the past two days since I switched to "sensitive".

 

IMG-1899.PNGIMG-1898.PNG 

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‎08-31-2022 08:22

‎08-31-2022 08:22

I tried online chat support and all they did was get me to reboot my Fitbit and confirm my iOS and app were up to date.   The follow up email was even worse.... 2 links to standard Fitbit articles on sleep.    

 

Either they don't understand what I am asking or they don't care.  I think it's a bit of both.   I was going to upgrade to one of the new models coming out in September.  Not so sure now.

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