My Charge 2 has stopped recording sleep intermittently. In the past, I was told it was because it wasn't recognising my heart rate, so I would have to reboot it. However, on these last occasions the heart rate was showing up but the fitbit won't record my sleep, which suggests it's an issue on their end, not mine. It has happened twice in the last 2/3 weeks. Unfortunately I have seen too many people complaining of the same, so I wonder if anyone has had any replies from actual fitbit. Thanks!
