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Charge 3 only tracking simplified sleep

‎02-02-2019 11:26

‎02-02-2019 11:26

Bought charge 3 on Jan 28 2019.  First two nights it tracked sleep stages but starting on Tuesday it only will track simplified sleep.  I tried resetting the fitbit, fully charging it, tightening the band, moving the band further up my arm, cleaning the sensor.  Nothing has helped.  My whole purpose of buying this model was for the sleep stages and if it doesn't work I will be returning it. 

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‎02-10-2019 00:30

‎02-10-2019 00:30

Mine is doing the exact same thing? Have you managed to get anything sorted with yours?

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