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Customer Service re:sleep score

‎09-06-2019 08:08

‎09-06-2019 08:08

I called customer service just to log a complaint about the sleep score.  The guy did not seem to know what I was talking about at first.  I was put on a short hold.  When he came back it seemed as if he had a script about the sleep score.  I also went on Google Play and gave 1 star and wrote my issue.  Hopefully the powers that be will start to notice that the majority of us don't like the sleep score or find it useful.

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‎09-30-2019 19:55 - edited ‎09-30-2019 19:55

‎09-30-2019 19:55 - edited ‎09-30-2019 19:55

Now I have a green star next to EVERY NIGHT of sleep (it's supposed to indicate that you met your 8 hour goal). However, it's even next to nights where Fitbit says I slept 3 1/2 hours. Heck, it's there EVERY night no matter how short or how long I slept. This whole sleep log info is horribly messed up.

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