11-19-2015 11:46
11-19-2015 11:46
My FitBit Flex is no longer registering sleep mode and I have not been able to determine why. Logging into my account, I am seeing a message that "My device does not support this feature".
Up until a couple of days ago, I was tracking my sleep. Yes, I have reset my tracker but that hasn't helped.
As well, just this morning, I sync'd my tracker and was at 3,900 steps. After resetting the tracker again, my steps are registering the same number as yesterday's steps (13,695 for today and same number for yesterday) -- even after resetting tracker a couple of times.
Can anyone shed any light?
11-19-2015 12:15
11-19-2015 12:15
Mysterious you receive this message onto your account @HMoniz
Feel free to contact the Fitbit Support Team (Click here to contact)