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Fitbit charger 4 not tracking sleep patterns/stages

‎07-13-2021 08:38

‎07-13-2021 08:38

My charger 4 for about a week was tracking my sleep stages. Now it only will give a simplified report. I’ve rebooted my Fitbit. What now?

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4 REPLIES 4

‎07-13-2021 08:51

‎07-13-2021 08:51

It's worth trying switching it to the other wrist overnight.  Maybe you tend to sleep on one arm, or one arm move around more than the other when asleep.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎07-13-2021 12:13

In response to JohnnyRow

‎07-13-2021 12:13

Thank you. I’ll give it a try. 

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‎07-15-2021 17:12

In response to Ransleep

‎07-15-2021 17:12

Is it working now? My charge 2 stopped giving me sleep stages about a month ago. I've tried everything I can think of.

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‎07-15-2021 19:17

In response to Paintedblue

‎07-15-2021 19:17

I actually turned the heart rate on. It had been turned off. It is tracking now either the sleep settings on.

Sent from my iPhone
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