09-11-2014 04:52
09-11-2014 04:52
My fitbit one has stopped accurately logging sleep. It consistently records 0 minutes to fall asleep, 0 times awakened, and 100% sleep efficiency.
09-11-2014 06:22
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-11-2014 06:22
There is currently an issue with sleep tracking. Please read the first post of this thread. click
Welcome to the forums.
Best Answer09-11-2014 10:20
09-11-2014 10:20
The sleep tracker has also stopped working properly on my One. It collects the time that the timer was running, and identifies the periods of restlessness with the number of times it thinks I was awakened, but it also shows 0 min to fall asleep, 100% sleep efficiency, etc. This bug is about 10 days old, and appears to be caused by some Fitbit server-side update around September 1, 2014.
Best Answer09-11-2014 18:30
09-11-2014 18:30
how do you fix the fitbit sleep mode
Best Answer09-11-2014 18:35
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-11-2014 18:35
@LeftCoastBlue Same as I posted above.
There is currently an issue with sleep tracking. Please read the first post of this thread. click
Welcome to the forums.
Best Answer09-11-2014 18:36
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-11-2014 18:36
@sleepdeprived23 See the post above? Where you see the word "click" - go to that link and it tells you how to fix it.
Welcome to the forums.
Best Answer