Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Oxygen level not showing up

I am using versa, but not getting oxygen level for sleep duration.

how to know when it will be rolled to my device.

Best Answer
0 Votes
6 REPLIES 6

A Fitbit moderator wrote a couple of months ago that "this feature has been rolled out to a small percentage of users". I believe roll outs have more to do with the region/country where you live rather than with the particular device you are using. But it’s possible it hasn’t been rolled out to everyone yet.

Dominique | Finland

Ionic, Aria, Flyer, TrendWeight | Windows 7, OS X 10.13.5 | Motorola Moto G6 (Android 9), iPad Air (iOS 12.4.4)

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes
how we will know if it is being rollout in my region(INDIA) or if not when
it will be rolled out ?

I say lack of communication or bad communication.
Best Answer
0 Votes

It’s a very new feature, the help article is less than one month old. Just be patient, you will eventually get it. I remember the same happened with sleep score last summer: other peope got it several weeks before me, but in the end, I also got it. If that really bothers you, try contacting Fitbit support and ask them.

Dominique | Finland

Ionic, Aria, Flyer, TrendWeight | Windows 7, OS X 10.13.5 | Motorola Moto G6 (Android 9), iPad Air (iOS 12.4.4)

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

When you say your not getting a graph. Do you have a blank graph for EOV? 

Best Answer
0 Votes

Yes I have a blank graph. But I have a Blaze. 

Best Answer
0 Votes

@MaryKDS wrote:

Yes I have a blank graph. But I have a Blaze


Then it’s to be expected:

 

2020-03-01_1034.png

Dominique | Finland

Ionic, Aria, Flyer, TrendWeight | Windows 7, OS X 10.13.5 | Motorola Moto G6 (Android 9), iPad Air (iOS 12.4.4)

Take a look at the Fitbit help site for further assistance and information.

Best Answer