Pixel watch 2 not tracking sleep?

[pakalla]

 My first night using the Pixel watch 2 or Fitbit. I told the Fitbit app to start sleep and I put the watch on bedtime mode. In the morning I told the Fitbit app I was awake. Why do I only get this block and not details on my sleep quality? Thanks.

[alexthecat]

@pakalla To get sleep details and score you need to let your Pixel Watch 2 detect your sleep automatically. You don't need to start and end your sleep in the Fitbit app. Putting the Watch in bedtime mode just turns off the display and puts the Watch in "do not disturb". That doesn't affect sleep tracking at all. Just go to sleep and let the watch figure it out. 

[pakalla]

Does starting sleep in Fitbit or turning the watch bedtime mode on keep it from tracking my sleep though? That would be quite silly.

[alexthecat · Accepted solution]

@pakalla the option to start and end sleep in the Fitbit app is intended for older devices that do not track heartrate. Because those devices can't see your heartrate, they cannot generate a sleep score or sleep stages. Therefore those options are disabled when you start and end your sleep in the Fitbit app. 

For newer devices that measure heartrate, it is not necessary to start and end sleep in the Fitbit app. If you do that, all metrics that rely on heartrate are disabled. That is intended behavior. With newer devices, you just go to sleep and the device will automatically generate sleep stages and a sleep score. 

[QueenieRau]

Thank you for helping me out as well, you made my day.

[alexanderjohnes]

Sometimes, sleep tracking data may not be immediately available or may not sync properly with the app. Try ensuring that your watch is properly synced and that the app is up to date.