01-03-2018 02:11
01-03-2018 02:11
Good morning, I've only been wearing my fitbit ionic for 2 days (love it already), but on recording my sleep on the first night it showed a graph with the sleep stages, for some reason on recording my sleep last night it will only now show the data as a sleep pattern, I like the sleep stages? why did it change?
Could somebody explain this to me please, I'm really driven to improve my sleep! x
01-04-2018 16:46
01-04-2018 16:46
@OLICOLLI wrote:Good morning, I've only been wearing my fitbit ionic for 2 days (love it already), but on recording my sleep on the first night it showed a graph with the sleep stages, for some reason on recording my sleep last night it will only now show the data as a sleep pattern, I like the sleep stages? why did it change?
Could somebody explain this to me please, I'm really driven to improve my sleep! x
Hi @OLICOLLI.
Sometimes when it can't get your heart rate throughout the night, it will go back to the prior sleep pattern. If this is the case, you'll see a warning in the app about it.
If there's no warning about heart rate, then I would do the following:
Log out of app.
Restart the Ionic (hold left and lower buttons for 10sec + until Fitbit logo appears)
Log back in app.
Let me know if those fix it for you. Maybe once a month I'll get the old style sleep tracking, usually from losing heart rate during the night.