Set a Sleep Schedule for better sleep!

[CallieM]

Good afternoon Community!

You may have heard or read about our new sleep feature called "Sleep Schedule." Consistency is key when it comes to many good habits, and so getting on a consist sleep schedule is something that we hope will improve your sleep! Along with your sleep goal, you can now also set a bedtime goal and wake up goal, as well as get a reminder to start winding down a little bit before your bedtime goal time!

Here's a post from our blog about why getting consistent sleep is important. If you have questions about this feature, here's the relevant help article. 

Let the Community know how this feature has helped you get more sleep, or other things you've experienced when using this feature. We'd love to hear from you! Happy sleeping 🙂

[_Louise_]

I can't find where to set the new sleep schedule feature, please help. There is no additional tile appearing on my dashboard, nor is one available to load. I have the Charge HR, and received the New Feature email.

Thanks,

Louise

[Scott4]

Likewise, I have the Charge HR and received the announcement, but the app does not reflect the change. I have version 2.22 on an Android tablet, which appears to be up to date.

[PDX_Karen]

Same problem with the Alta. I've logged out and back into the app, turned my phone off and on...and simply cannot find the way to set up sleep tracking.

[PDX_Karen]

AH HA! Go to Google Play and update your app. Now it works!

[Scott4]

I'm not terribly familiar with Android, but I gather that if Google Play says the app is Installed, then I have the most current version. What version do you have? (Go to Settings, General, Application Manager, and select Fitbit),

[PDX_Karen]

Go to Google Play and find the app. If you need to update you will see the
update button. That was my case.

[CallieM]

@_Louise_ thanks for reaching out! This new feature is not encompassed by a new tile - instead, it is within the sleep tile that you can set a Sleep Schedule. If you go to your dashboard on your mobile device and click on the gear icon, you should see the Sleep Goals page pop up. Here, you can set the Sleep Schedule. Let me know if you have any other questions!

@PDX_Karen I'm glad you figured out where to set the Sleep Schedule! Thanks for troubleshooting 🙂 

@Scott4 if you click on your sleep tile within your app, please click on  the gear icon. If you don't see the Sleep Goals page pop up, please let me know! Screenshots are always helpful as well. Thanks!

[Ing]

I set my sleep schedule yesterdat and I noticed today that my tracker did not even log my sleep time automatically. I have the flex. Am I doing something wrong? Thanks

[Scott4]

I've updated my app to version 2.27 and now the sleep goals are there, thanks.

[CallieM]

@Ing hmm, what is your sleep log showing that's incorrect? Let me know so I can take a deeper look!

@Scott4 great! Glad it's working.

[Roselefit]

I have not got this new update on my app. I have deleted the app and re-downloaded it multiple times and there is no new feature or update available in the app store. I have a charge HR and a Samsung device. Would love some assistance.

[Ing]

Hi @CallieM. Yesterday I had to manually put in my sleep for some reason. I changed some setting and it appears that it logged my sleep last night. So not sure what I did wrong. I just wanted to make sure that I did not have to go back to setting my device to sleep or remembering approximately when I get in the bed. Thank you!

[CallieM]

@Ing thanks for the update - glad it's working now!

@Roselefit thanks for reaching out! Please follow these instructions to find your Sleep Schedule feature:

1. Under Account, tap the three buttons on the upper right.
2. Tap Settings.
3. Tap Sleep.
4. Tap the target you want to set or edit.
5. Select the new time and tap OK. To delete the target, tap Remove.

Please let me know if you can or can't find it using these directions - thanks!

[Roselefit]

It only has the sleep goal function which I've had for months. No sleep schedule, I have looked over and over again. No sleep schedule.

Get Outlook for Android

[JohnnyRow]

I found this on my Andriod phone but cannot find on Windows 10 even though I tried to follow the instructions.  Has anyone actually found it on Windows, I assume from the dashboard, the only things I can set from the sleep tile are sleep length goal, and manually log sleep.  Does it maybe work only on touch screen mode but not in traditional keyboard mode such as on a desktop?  I think everything else has been accessible from traditional desktop.

[DerrickS]

Click here for more information about how to set a sleep schedule.

@Roselefit I'd recommend making sure that you are using the most current version of the Android App. Click here to be redirected to the Google Play Store. After you've updated, you should be able to find the sleep schedule using the instructions that @CallieM mentioned in her post.

@JohnnyRow I'd also recommend making sure that your Windows 10 app is the most up-to-date version. Click here to be redirected to the Windows App Store. Afterwards, you should be able to access your sleep schedule by:

1. Clicking the tile that says "How did you sleep?"

2. Tap the moon icon at the bottom.

3. Set or edit your targets. To remove a target, tap the three dots in the bottom.

4. Click save.

[Ricoma]

my computer recently had a tune up and now I've lost all my data , My steps are not registering and no sleep  mode also I had to put in a different email address as the site would not accept my old one ..what do I do .Should I try to reset the whole thing and if so please give me some direction . Its a Fitbit Alta 

                            Ricoma

[Ukase]

What am I missing here? There doesn't seem to be anything "extra" within the Sleep tile on the dashboard. I click on it - and it will let me add or change a sleep record, and the tile shows me the usual information - but I don't see anything to suggest that it would remind me that it's time to unwind and go to bed. Not that I need that - but honestly, there are times when that would be helpful. 

I don't see this option and I feel like I've clicked through every thing clickable.