help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep Efficiency data not subtracting Awake Times

‎09-07-2014 11:30

‎09-07-2014 11:30

For the last three nights my Fitbit Flex has registered 100% sleep efficiency even though it shows I woke up multiple times. That just doesn't make sense. I am wearing it a bit more snugly and wondered if that made a difference.  I found the other similar comments and the fix to add a minute to the wake up end.  Hope the company fixes this soon.

Best Answer
0 Votes
1 REPLY 1

‎09-07-2014 12:59

‎09-07-2014 12:59

mine has been doing the same thing for the last 2 nights. I was going to try to contact fitbit today, I think it is a glitch on their site. 

Best Answer
0 Votes