Sleep Recording problems in app and on watch

[Naturesmitten]

Hey everyone,

I need some help. I used to have the fitbit HR watch and loved it for the sleep information, but it died from water. I upgraded to the fitbit charger 4 because it is waterproof and can track my sleep. Ever since I got it though, it hasn't recorded my sleep on my watch and doesn't seem to even have to option in the app on my iphone.

Do I have to pay $10 a month to see what used to be free on my HR watch? This is the main reason I bought the watch. 

Does anyone know how to get the option to show up in the app.? I'm confused and google searches aren't helping so far.

Zo

[emili]

hey there and congrats on your new buddy! Sleep recording is a function of your tracker and nothing special is required. The data comes up in your phone app when you look at the today screen. to get more information, you have to click into the tile. There it will show you your time asleep and the stages you cycled through. Here is a link to a help page that can answer your questions.