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Sleep Score not computed

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‎11-27-2019 00:23

‎11-27-2019 00:23

Hey,

i got a charge 3 and i like it very much so far. Only issue: Even though i track my sleeping and my heart rate is also tracked, i do not get any sleep score or info about REM phases and such. Only the times where i was restless or awake, but the rest is categorized as "no stage". My wifes tracking worked the first night, but the second it didn't.

What is the issue here? I already tried restarting my fitbit.

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