help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep function no longer working after upgrading to Premium

‎09-02-2021 02:18 - last edited on ‎11-04-2021 18:02 by Moderator Alum

‎09-02-2021 02:18 - last edited on ‎11-04-2021 18:02 by Moderator Alum

My sleep monitoring has stopped and I am not sure why. I upgraded to premium and am wondering if this is the problem. I wear the watch to bed and sync each morning.

 

Moderator Edit: Clarified subject

Best Answer
1 REPLY 1

‎11-04-2021 18:01

‎11-04-2021 18:01

Welcome to the Forums, @ShirleyJD.

 

Thanks for taking a break from stepping and for sharing the issue you're having with your Fitbit. I don't think this is related to Premium at all. If you already restarted your Fitbit, please feel free to write to our support team. They might have to check what is happening with your Fitbit.

 

Hope this helps.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

Best Answer
0 Votes