I’ve bought a fit bit for Christmas & the sleep, heart rate & steps tile worked the first 3 days and now they’ve disappeared. I’ve tried editing the Today page but they don’t appear.
I’ve just paid for Premium to see if that helps but when I go to the Wellness report page to access Health & Fitness Stats & click on the Sleep icon Open is all greyed out and not available to select. The same occurs with heart rate & Hourly steps.
This is my first fit bit and i
am really not impressed. It’s been nothing but trouble & stress setting it up so far.
Fitbit/Google can you please help how to resolve this problem. I’ve uninstalled the app & reinstalled it numerous times. Shut down the charge 5. Checked Bluetooth on & off. And nothing has helped.
If this cannot be resolved easily I want a refund as it seems nothing but bother.
