08-08-2019 11:52
08-08-2019 11:52
I was without my Fitbit One for several weeks. Long story; I have it back. I have synced it and it works great tracking my steps, elevation, etc. It will tell me how long I slept but not the sleep stages! Help please.
08-08-2019 12:51
08-08-2019 12:51
Hi @Long72 and welcome to the community.
I believe the reason you aren't seeing sleep stages is that kind of measurement requires a Fitbit with heart rate tracking, which the One doesn't have. The next time you wish to upgrade your Fitbit, I would definitely recommend getting one with heart rate tracking.
Here's an article from Fitbit that goes into more detail about sleep tracking.
08-08-2019 16:58
08-08-2019 16:58
08-13-2019 03:48
08-13-2019 03:48
Hi @WavyDavey.
I'm also experiencing loss of sleep tracking like @Long72 has.
I have a Flex 2 and since the day I bought it I have been able to track my sleep, now since the latest update I can't due to no heart rate monitor.
I'd like to know how I can track my sleep again using the device I purchased to do just that! I have a screenshot taken today of the Fitbit page that states I can track sleep with my Flex 2, so why is it not available anymore as it has been working fine until now?
Thanks