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Sleep stopped recording

Following the recent app update my sleep has stopped recording on my Versa 

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9 REPLIES 9

Mine stopped too just yesterday. What happened. Was the main reason I use the tracker. Any ideas on how to get it back much appreciated.

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Mine too..... Did anyone get any resolution on this??

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My FitBit stopped recording my sleep about a week ago.  I have rebooted it and checked for updates to no avail.  Has anyone found a fix for this?

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FitBit Versa

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Hi Linda,

No solution to my knowledge. Mine did come to life again of its own accord but it's still not reliable now. 

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My Versa 2 stopped recording a sleep score last Sunday Jan 26th. Prior to that it worked consistently going back to when I bought it at the beginning of December 2019. I read in some other related forums that turning off then on Heart Rate Tracking in Settings, with a shutdown and restart between resolved it for others. I just went through it. I'll know in the morning if it fixed my Versa 2.

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EdKabat did turning off and back on the Heart Rate Tracking in Settings and then rebooting resolve your issue?   Mine stopped recording sleep score and stages last night too.

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It did not. I'm now at no sleep scores starting Jan 26th. The watch is working properly to record heart rate. I've tried every attempted fix for sleep scores I've read about here in these forums with no change. In addition to stopping and restarting the heart rate monitor with a watch restart in between, I've tightened and loosened the strap, moved it higher on my wrist, moved it to the inside of the wrist, and worn it on my dominant arm. Nothing fixes lack of sleep score tracking. Based on my experience and the number of those I've read about here I can only conclude there's something fundamentally wrong with sleep score tracking on these Fitbit watches. I'm still open to trying other potential remedies.

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It did work yes. I have to say though that since then the sleep recording isn’t very accurate so I’ve lost interest in the function anyway.
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