Sleep tracking missing from UI

[blew888]

 I had a fitbit flex, works great until I lost it.  I found my old fitbit zip, but the sleep is missing from the dashboard now.  How can I bring it back?  

[Julia_G]

Hi, @blew888, t he Zip does not have the ability to track sleep, so if that is the only tracker attached to your account, that will be why the sleep tile is missing.  

[blew888]

Is there a way to add the tile back in and track manually? I can't even track on the website.

[Julia_G]

Hi, @blew888, unfortunately not.  If you don't have a Fitbit that tracks sleep, you won't have it available on the website.

Why not get in touch with Customer Support on contact.fitbit.com ?  Let them know that you have lost your Flex and that you are disappointed that your other Fitbit, the Zip doesn't track sleep.  I know that they often are able to offer loyal customers a discount on a new Fitbit if they have lost their tracker and are thinking of upgrading.  I can definitely recommend the Flex 2.

Good luck, and let us know how it goes.